Titan Systems

Product Roadmap

Follow the development of Titan Modmail, Titan Moderation and the wider Titan Systems platform.

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Development priorities

Titan Systems is currently focused on completing the core Modmail product, customer dashboard, subscriptions and shared platform systems before expanding into additional products.

Roadmap items may be adjusted as development progresses and customer feedback is reviewed.

Stage 1

Currently in Development

Products and systems currently being designed, built and tested.

3 roadmap items

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Discord Support

Titan Modmail

Private DM-to-ticket support with departments, staff replies, ticket claiming, transcripts and multi-server routing.

Planned features

✓Core Modmail ticket system
✓Department selection
✓Ticket claiming and closing
✓Discord-hosted HTML transcripts
✓Free and Premium plans
✓Customer dashboard configuration
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Customer Platform

Titan Systems Dashboard

A central dashboard for Discord login, server management, product configuration and subscriptions.

Planned features

✓Discord authentication
✓Server selection
✓Product configuration
✓Premium subscription management
✓Customer support access
✓Internal staff controls
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Discord Moderation

Titan Moderation

A powerful moderation, logging and security product for growing Discord communities.

Planned features

✓Moderation commands
✓Automod protection
✓Logging systems
✓Raid detection
✓Anti-nuke protection
✓Advanced Premium tools
Stage 2

Planned Next

Features intended for development after the core platform is operational.

3 roadmap items

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Dashboard

Advanced Analytics

Clear product activity, moderation, support and subscription analytics.

Planned features

✓Ticket activity reports
✓Staff performance information
✓Moderation trends
✓Automod activity
✓Server health information
✓Exportable reports
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Premium Support

Web Support Panel

A dashboard-based support experience for authorised staff and customers.

Planned features

✓Customer support requests
✓Staff assignment
✓Internal notes
✓Request status tracking
✓Discord-linked accounts
✓Escalation controls
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Premium

Expanded Customisation

Additional server-specific controls for messages, branding and product behaviour.

Planned features

✓Custom message templates
✓Advanced department settings
✓Supported branding controls
✓Custom response options
✓Additional notification settings
✓Server-specific preferences
Stage 3

Future Exploration

Ideas being considered for later versions of the Titan Systems platform.

2 roadmap items

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Integrations

Developer API

Secure tools allowing approved customers to connect external systems to Titan products.

Planned features

✓Secure API access
✓Product event data
✓Server configuration access
✓Webhook support
✓Developer documentation
✓Access controls
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Product Expansion

Additional Discord Products

Further Discord tools may be introduced after Titan Modmail and Titan Moderation are established.

Planned features

✓Shared Titan account
✓Connected dashboard
✓Consistent product controls
✓Free and Premium options
✓Multi-server support
✓Central documentation

Current focus

Core platform

Complete the website, dashboard, Discord login, database and subscription systems.

First product

Titan Modmail

Launch a reliable private support system with strong Free and Premium features.

Product expansion

Titan Moderation

Build advanced moderation and security tools after the shared platform is established.

Follow Titan Systems development

Product documentation and service information will be updated as new Titan Systems features become available.

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